What is a tech scammer?

A tech scammer is someone who pretends to provide technical support or computer services in order to steal money, personal information, or access to a person’s device.

Common tech scam tactics include:

• Fake virus warnings that claim your computer is infected.
• Unsolicited phone calls from people claiming to work for companies like Microsoft or internet providers.
• Pop-up messages telling you to call a support number immediately.
• Requests to install remote access software, allowing the scammer to control your device.
• Demands for payment to fix problems that do not actually exist.

Example

You see a pop-up saying, “Your computer is infected! Call this number now.” When you call, the “technician” asks for remote access and charges you to remove fake viruses. This is a tech support scam.

How to protect yourself

• Do not call numbers shown in unexpected pop-ups.
• Do not give remote access to unknown people.
• Be cautious of unsolicited calls or emails about computer problems.
• Keep your software and antivirus programs updated.
• Verify support contacts through a company’s official website.

If you think you’ve encountered a tech scam, disconnect from the internet, end contact with the scammer, and change any passwords that may have been exposed.