Popular Australian fashion brand Peppermayo has warned customers to be vigilant when shopping online after a high school student was ‘scammed’ by an illegitimate website.
Ramsey, from the US, ordered a dress online and only realised she had fallen for a fake company when the outfit didn’t arrive.
She vented her frustrations in a video that’s now exceeded more than 9.3million views – and in the comments Ramsey clarified she bought from Peppermayo, or so she believed.
Now the brand has publicly responded explaining Ramsey fell victim to fraudsters wanting to steal money from shoppers.
‘Our comments have been flooded with people calling us scammers,’ a Peppermayo spokesperson said in a video.
‘We just want to clarify that Ramsey was scammed by an imitation counterfeit website using our IP and logos to scam and take money from unsuspecting, well-intentioned shoppers.
‘Like phishing emails from criminals that pretend to be your bank or the government to steal your information, scam websites pretending to be us is incredibly common.’
Daily Mail Australia has contacted Peppermayo for a comment.


Aussie fashion retailer Peppermayo has responded publicly after a high school student fell victim to an online scam posing as the brand (imitation Peppermayo websites pictured right)
‘We are currently working with a company to get these removed, but they will keep popping up,’ the brand warned.
The spokesperson confirmed Ramsey bought a dress from a website called ‘Pepperr Mayo’, which is spelt incorrectly.
The order number was also only four digits long, whereas real order numbers from the brand start with PM followed by AU, US or UK and the order code.
‘We have since reached out to Ramsey and offered her a replacement dress so that she is not without a dress for her homecoming,’ the spokesperson continued.
‘We know there is a lot being said about our brand online please remember to stay safe online and check where you are purchasing from.’

Ramsey, from the US, ordered a dress online and only realised she had fallen for a fake company when the outfit didn’t arrive


The spokesperson confirmed Ramsey bought a dress from a website called ‘Pepperr Mayo’, which is spelt incorrectly (left). Fraudsters also tend to send fake emails using Gmail accounts (right)
The video surprised loyal fans who have only had positive experiences when ordering from the brand.
‘I was shocked when I saw that video because I’ve only ever had positive experiences with your brand,’ one commented on the clip.
‘First of all, it’s so easy to tell who the scammers are. I don’t want to sound mean but you must be vigilant and it’s definitely not your fault. she could have easily seen from all the fake parts of this!’ another said bluntly.
‘Awesome to address this! As an individual lucky enough to be on the Peppermayo PR list, I’ve experienced nothing but phenomenal customer service, incredibly high quality pieces, and wonderful people all around!’ a third added.
Someone else said: ‘I work in cybersecurity and the cyber criminals just keep getting smarter and smarter.’
‘I’m surprised people aren’t noticing the all caps in emails – an immediate sign of criminality,’ another added.
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