What are the 5 C’s in health care?

The 5 C’s in health care are often used as core principles for delivering high-quality patient care:

1. Compassion – Showing empathy, kindness, and concern for patients’ physical and emotional well-being.
2. Competence – Having the knowledge, skills, and judgment needed to provide safe and effective care.
3. Confidence – Inspiring trust through professionalism, clear communication, and sound decision-making.
4. Conscience – Acting ethically, honestly, and responsibly while respecting patients’ rights and dignity.
5. Commitment – Dedication to providing excellent care, continuous learning, and improving patient outcomes.

Different healthcare organizations and training programs may use slightly different versions of the 5 C’s, but these five concepts are among the most commonly cited.

In the UK health and social care sector, you may also hear about the 6 C’s framework: Care, Compassion, Competence, Communication, Courage, and Commitment. United Kingdom